Privacy Policy

What information do we collect?

We collect information from you when you fill out a form on our website—such as requesting an estimate, signing up for a newsletter, or contacting us. As appropriate, you may be asked to enter your name, phone number, address, or email address. You may, however, visit our site anonymously.

What do we use your information for?

Any information we collect from you may be used in one of the following ways:

1. To personalize your experience: Your information helps us better respond to your specific needs.

2. To process inquiries and service requests: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason without your consent—except for the express purpose of delivering the service you requested. Your information may be shared with trusted partners for the purpose of servicing your request or improving your experience.

3. To send periodic messages: The phone number you provide may be used only to send you information and updates related to your request or project.

4. Email: may be used as for updates as well as for occasional company news, promotions, or service updates.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access it through our website.

Text Messaging (SMS)

We use your mobile number to send transactional text messages from Airlock Insulation about appointments, job scheduling, crew arrival, estimates, and payments you requested, and to honor opt-outs. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Twilio and wireless carriers process messages only to deliver them. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe (honored immediately). Reply HELP for help. Consent to text is not a condition of purchase. For questions: joseph@airlock-insulation.com or 440-520-0749.  

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your device through your web browser (if you allow). These cookies enable the site’s systems to recognize your browser and capture and remember certain information. We use cookies to:

• Understand and save your preferences for future visits.

• Compile aggregate data about site traffic and interaction so we can improve our website experience and service offerings.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who help us operate our website, run our business, or service your needs, so long as those parties agree to keep this information confidential. We may also release your information when appropriate to comply with the law, enforce our site policies, or protect our rights or the safety of others.

Non-personally identifiable visitor information may be used for marketing, advertising, or analytics purposes.

How do we collect data?

We collect data directly from you when you submit a request, contact us for support, or interact with our website. This includes form submissions, newsletter sign-ups, and service inquiries.

Do we get data from other sources?

We may receive additional information from third-party sources, such as lead providers, public records, or marketing partners. This data helps us improve our services and better serve our customers. All data obtained is opt-in and compliant with applicable laws.

California Online Privacy Protection Act Compliance

We value your privacy and take the necessary steps to comply with the California Online Privacy Protection Act. We do not distribute your personal information to third parties without your consent. You may unsubscribe from marketing communications at any time.

Children’s Online Privacy Protection Act Compliance

In compliance with COPPA, we do not knowingly collect personal information from anyone under 13 years of age. Our website and services are directed at individuals 13 years of age or older.

Online Privacy Policy Only

This privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also review our Terms and Conditions section, which outlines the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Last Modified: April 2, 2025

Contacting Us

If you have any questions regarding this privacy policy, you may contact us directly through our website at https://www.airlock-insulation.com or by calling our office: 440-520-0749