Terms of Service

Effective Date: April 2, 2025

Welcome to Airlock Insulation! These Terms of Service (“Terms”) govern your access to and use of our website and any services provided by Airlock Insulation (“we,” “our,” or “us”). By accessing our website or using our services, you agree to be bound by these Terms.

1. Services Provided

Airlock Insulation offers residential and commercial insulation services throughout Northeast Ohio, including but not limited to:

• Cellulose wall spray
• Attic insulation
• Retrofit and exterior wall insulation
• Insulation removal
• Air sealing and weatherization services

All services are subject to availability, inspection, and job-specific considerations.

2. Estimates & Appointments

We offer free estimates, which are based on the information provided and our visual inspection. Final pricing may vary based on the actual conditions found at the time of service.

SMS program

Airlock Insulation may send transactional SMS about appointments, job scheduling, crew arrival, estimates, and payments. Frequency varies. Major US carriers supported. Message and data rates may apply. Reply STOP to cancel, HELP for help. We are not liable for delayed or undelivered messages. Privacy Policy: https://airlock-insulation.com/airlock-insulation-privacy-policy/

Scheduling: Appointment times are approximate and may vary due to job site delays, weather, or unforeseen circumstances. We’ll do our best to communicate any changes as early as possible.

Cancellations: We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule an appointment.

3. Payments & Invoicing

Payment is due upon completion of the service unless otherwise agreed in writing. We accept cash, check, and major credit cards. Financing options may be available through our third-party partners.

Late payments may be subject to interest charges and collection fees as allowed by law.

4. Warranties

Airlock Insulation stands behind the quality of our work. We offer a limited workmanship warranty on most services — specific warranty terms will be provided at the time of service. Manufacturer warranties apply to insulation materials, where applicable.

This warranty does not cover damage due to acts of nature, misuse, neglect, or work performed by third parties after our installation.

5. Use of Our Website

You agree not to use our website:

• For any unlawful purpose
• To solicit others to perform unlawful acts
• To infringe upon our intellectual property rights
• To upload or transmit viruses or malicious code

We reserve the right to terminate your use of the site for violating these terms.

6. Intellectual Property

All content on our website, including text, logos, images, and graphics, is the property of Airlock Insulation and may not be copied, reproduced, or used without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Airlock Insulation shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid by you for the service provided.

8. Third-Party Services

We may partner with third-party providers (e.g., financing, analytics, or marketing services). We are not responsible for the actions, content, or policies of these third parties. Use of those services is subject to their own terms and privacy policies.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the revised Terms.

10. Contact Us

If you have questions about these Terms, please contact us:

Airlock Insulation
Based in Northeast Ohio
 www.airlock-insulation.com
440.520.0749
office@airlock-insulation.com